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Parking Host

The Role
As a Parking Host you will deliver an incredible customer service experience to all who arrive or are bringing their car to our brand new state of the art Volkswagen Retail Centre, opening by the Chiswick Roundabout Summer 2015.  As a Host you will build rapport with our customers, establish their needs quickly in order to ensure their car is directed to the right location in the centre quickly and safely. Our Hosts are our Brand Ambassadors, reflecting the brand image and standards in everything they do. 

Role Requirements
To be a success in this role, you will have
       
  • Excellent communication skills, both written and verbal
  • IT literacy
  • Incredible customer service skills
  • A flexible 'can do' attitude and ability to work as part of a team 
  • The ability to multi task and work under pressure
  • A friendly and approachable manner
  • Able to work shift pattern of 5 days a week from any 7.
Your Responsibilities
       
  • Meet & Greet Customers & Visitors to our brand new Retail Centre

  • Ensure we welcome all planned arrivals accordingly & direct to the correct parking area in the centre

  • Accurately record calls & visits and relay messages in timely manner

  • Use of wireless communications systems and handheld tablet devices

  • Manage customer parking areas – customers & housekeeping

  • Perform Retail Host duties as and when required as instructed by the Line Manager 

Benefits
As a Parking Host, you will receive a competitive salary, we also offer great benefits including:
  • 22 days holiday, rising to 25 after 5 years

  • Company pension scheme

  • Life assurance

  • Childcare voucher scheme

  • Discount gym membership

  • Vehicle purchase discount

  • Employee Advantage - retail discounts with over 3000 retailers

  • Cycle to work scheme

How to Apply
Send a covering letter and your CV to hrsharedservices@inchcape.co.uk

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